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In the event of a change to an already issued ticket, an explicit request must be sent by e-mail to

Variation requests received in other forms than those indicated will not be considered.

For urgent changes, please contact the fast contact at +39 349 79 09 866 operating 24 hours a day.

- Each change in the ticket issued is subject to the payment of €5.00 in favour of, in addition to the payment of any penalties required by the Shipping Company;
- the cancellation of an issued ticket shall entail the withholding of 20% of the total amount by and of the penalty provided for in the general terms and conditions by the Shipping Company;
- Any refund due to a change in or cancellation of an issued ticket will be refunded to the customer when the Navigation Company has credited the amount back to;
- is not liable for missed departures of carriers or changes in services operated by the Shipping Companies.

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